Privacy Policy

Last updated: October 2025

Welcome to Invoux Store. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from https://invouxstore.com.

1. Who We Are

Invoux Store is a registered UK-based menswear company. Our address is:

275, New North Road, London N1 7AA, United Kingdom
Email: support@invouxstore.com

2. Information We Collect

We collect personal data to process your orders and improve our services. The information we collect includes:

• Contact details (name, email address, phone number, shipping and billing address);
• Order details (products purchased, payment method, transaction amount);
• Technical data (IP address, browser type, device information, and cookies);
• Marketing preferences and interactions with our website or campaigns.

3. How We Use Your Information

We use your data for the following purposes:

• To process, fulfil, and deliver your orders;
• To communicate updates about your order or account;
• To improve website performance and user experience;
• To provide customer support and respond to inquiries;
• To send marketing communications (only with your consent);
• To comply with legal and regulatory obligations.

4. Sharing Your Information

We only share your personal information with trusted service providers who help us operate our store, including:

• Payment processors (e.g., Shopify Payments, PayPal);
• Shipping and logistics partners (for order delivery);
• Analytics and marketing partners (Google Analytics, Google Ads);
• IT service providers (for website hosting and security).

These partners are contractually bound to protect your information and may only use it for the purposes specified above.

5. Google Analytics and Advertising

We use Google Analytics 4 and Google Ads to understand how visitors use our website and to improve our marketing campaigns. These tools use cookies and may collect anonymised data about your browsing behaviour. For more information on how Google uses data, visit: Google Partner Sites Policy.

6. Cookies

Cookies are small text files stored on your device to enhance your browsing experience. For more details on how we use cookies and how you can manage them, please read our Cookies Policy.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Once no longer needed, your data will be securely deleted or anonymised.

8. Your Rights (GDPR / UK-GDPR)

You have the following rights regarding your personal data:

• The right to access the personal information we hold about you;
• The right to request correction of inaccurate or incomplete data;
• The right to request deletion of your personal information (“right to be forgotten”);
• The right to restrict or object to processing of your data;
• The right to withdraw consent for marketing at any time;
• The right to data portability in a structured, commonly used format.

To exercise these rights, contact us at support@invouxstore.com.

9. Data Security

We implement strict technical and organisational measures to protect your information against unauthorised access, loss, or misuse. All payment information is encrypted using SSL technology, and sensitive data is transmitted securely via Shopify’s PCI-compliant systems.

10. International Data Transfers

Your information may be transferred and processed outside the United Kingdom or European Economic Area (EEA) by our trusted service providers. In such cases, we ensure that adequate safeguards are in place in compliance with GDPR requirements.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before submitting any personal data.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Invoux Store
275, New North Road, London N1 7AA, United Kingdom
Email: support@invouxstore.com
Opening Hours: Monday – Friday, 09:00–18:00 (UK Time)